Terms & Conditions

If you choose to access, view or interact with this website, you acknowledge that you are bound by these terms of use. These terms of use may be changed from time to time.

General

This online merchant is Australian based. All of our prices are in Australian Dollars (AUD) and include GST (Goods and Services Tax).

Only persons of legal drinking age in their country of residence may access or view this website. By accessing or viewing this website you warrant that you are of legal drinking age in your country of residence.

Privacy Policy

In accordance with the Privacy Act 1988, Rieslingfreak takes your privacy very seriously and will make every attempt to maintain confidentiality of your personal information. Rieslingfreak takes all reasonable steps to store your personal information securely. We use your information to process orders as instructed by you, to personalise your online shopping experience and to provide regular updates and communication (if applicable).

Shipping and Delivery

By registering your details to purchase wine online from rieslingfreak.com your pricing for freight and shipping will be calculated based on your delivery address.

Orders will be dispatched within 3 working days of receiving the order via Australia Post, shipping timeframes are estimated at between seven to ten business days within Australia, depending on your location.

Rieslingfreak can also ship orders overseas and offer tax free pricing for orders being sent to international addresses. For more information on international shipping and delivery please email us.

Returns and Refunds

In the very unlikely event you are not completely satisfied with your purchase of Rieslingfreak, please email us  or contact us via phone on +61 85 633 963 so that we can resolve any problems.

If the wine needs to be returned for replacement, all we ask is that the goods be returned in their original condition and are not damaged in any way. The refund or replacement is for the item only and does not include freight charges.

Refunds will be issued within 3 days of the winery receiving the wine in good condition.

We recommend you consider insuring the return shipment as we do not take any responsibility for items lost in transit.

Copyright

The contents of rieslingfreak.com are subject to copyright under Australian and overseas law. Unless otherwise indicated, copyright pertaining to the information within this website is owned by John Hughes Wines (trading as Rieslingfreak).

We authorise you to view and store, without modification, digital or print copies of our copyright material contained within this website, subject to the following conditions:

– The documents and images may be used solely for information purposes for personal use only, not to be used for any commercial purpose unless prior permission has been sought and written consent provided.
– Any copy or printout of any document or image or portion thereof must be accompanied by the following reference: ‘image/information courtesy of Rieslingfreak.com’.

If you consider that material has been posted on this website which contravenes your copyright or other intellectual property rights please contact via email

Trade Marks

All registered and unregistered trade marks which appear on this website are the property of their respective owners. In allowing you access to this website, we do not grant to you any right whatsoever to use any such trade mark. You acknowledge that you have no such rights and that none will arise by your accessing or using this website. Any use or reproduction of any of our trademarks, logos or other creative material appearing on this website without our written permission is prohibited.

External Links

We do not endorse, approve or recommend the contents, services, products owners or operators of any website to which this website may be linked or feeds to. Links and feeds are provided solely for your convenience and you use them and the linked websites entirely at your own risk.

Disclaimer

This website is for information purposes only. We make every effort to ensure that the contents of this website are correct and up to date. However, Rieslingfreak Pty Ltd makes no warranty as to the completeness, accuracy or reliability of the information and, subject to applicable laws, we do not accept any liability for damages of any kind resulting from the access or use of this site and its contents.

The information contained within this website is subject to change without notice.